Privacy Policy

Protecting your personal information and maintaining a secure online environment are among our highest priorities.

What Personal Information We Collect

When you create an account, we may collect information such as:

• Full name
• Date of birth
• Residential address
• Email address
• Password

This information is used to create and manage your account and provide secure access to our services.

Account Registration Information

To verify your identity and comply with applicable requirements, we may request:

• Proof of identity
• Proof of address
• Payment method verification documents, where required

This information is used solely for identity verification, age verification, and account security.

Device and Browser Information

We may collect technical information about the device you use to access our platform, including:

• Browser type
• Operating system
• Screen resolution
• Device identifier
• Connection information

These details help us improve website functionality, compatibility, and performance.

Usage Analytics and Behavioural Data

We may analyse how our platform is used, including:

• Login frequency
• Pages visited
• Time spent on the website
• Game and feature usage

This information helps us improve our services, identify trends, and enhance the overall user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, analyse usage, and remember your preferences. Additional information is available in our Cookie Policy.

Communication Preferences

You can manage your communication preferences, including:

• Email notifications
• Promotional communications
• Service announcements
• Platform updates

Your preferences affect the communications you receive where applicable.

Data Storage and Retention

Personal information is stored securely and retained only for as long as necessary to fulfil legal, regulatory, and operational obligations.

• Data is protected using industry-standard security measures.
• Retention periods are reviewed in accordance with applicable laws.

Where appropriate, personal data is deleted or anonymised once it is no longer required.

Security and Account Protection

We use multiple security measures to protect your information, including:

• SSL encryption
• Secure authentication procedures
• Access controls and monitoring systems

Some account actions may require additional identity verification to help protect your account.

User Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of eligible personal data.
• Withdraw consent where processing is based on consent.

Requests will be handled in accordance with applicable legal requirements.

Third-Party Services

Our platform may use third-party services, including:

• Advertising providers
• Social media integrations
• Analytics services

These providers operate under their own privacy policies and are responsible for their own data processing practices.

Responsible Handling of Personal Information

We are committed to processing personal information responsibly by:

• Maintaining accurate records.
• Removing outdated information where appropriate.
• Applying internal security controls.
• Regularly reviewing and improving our data protection practices.